This precautionary measure in Gauteng at this point is informed by a greater possibility of exposure to the virus which may affect both Eskom employees and customers. Eskom employees will however, continue to provide services to the customers through other Eskom electronic media channels.
We apologise for any inconvenience this may cause, however, this is key in order to contain the possible spread of the virus that may ultimately affect our efforts to provide essential services.
Eskom’s customers are advised to use Eskom’s Contact Centre by calling 08600 37566 (24hrs) or SMS your query and account number / meter number to 35328 or email customerservices@eskom.co.za.
Issued by: Eskom Gauteng Operating Unit
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